Skip to main content
Help Center - Macha AI App Suite for Zendesk Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Help Center - Macha AI App Suite for Zendesk
  2. Security & Data Privacy

Security & Data Privacy

Learn about Macha's commitment to data and security

  • How Macha Authenticate Users Securely ›
  • How Is Access to My Data Controlled? ›
  • What Data Does Macha Store and Not Store? ›
  • Is My Data Encrypted at Macha? ›
  • Where Is My Data Stored and Processed? ›
  • What Happens to My Data After the Retention Period? ›
  • Can I Delete or Export My Data? ›
  • What’s Macha’s Breach Response Process? ›
  • Who Are Macha’s Sub-Processors? ›

Always On Support. Faster responses. Higher efficiency.

90%

Over 90% of customers expect response times under 10 minutes.

60%

Brands can automate over 60% of their support tickets with AI.

80%

CX leaders are implementing AI significantly in their support processes

Macha AI Logo © AGZ Technologies Private Limited
Blog Contact Privacy Policy Refunds & Cancellations Terms & Conditions Data Processing Agreement
Powered by Zendesk